Profiler pacthes all messed up

jackson929 · November 18, 2019 at 8:21 PM

Not sure what happened. Everything was fine walked away for a bit and came back and my profiles are all messed up. The names and info on the patches/rigs are all correct but the tones are not at all. My overdriven lead tone is clean and the volume seem messed up. The volumes seem to be swelling a little as well. I went and did all around update and that did not help. My one overdrive Mesa patch sound like a trumpet or something.

Thanks for any help.

paults · November 18, 2019 at 9:30 PM

I've not seen anyone else report an issue like you are describing.

Before you do anything else, I suggest you contact Kemper Support.

jackson929 · November 18, 2019 at 10:08 PM

Thanks for the help. This thing is a mess. All my overdriven rigs are clean. All my profile amps are clean and there is some odd volume swell thing it sounds like. Very annoying, not sure what is going on.

jackson929 · November 18, 2019 at 10:14 PM

I guess I lost all the overdrive on every single rig, profile and amp the more I look at it. The actual amp overdrive, not stomps.

DonPetersen · November 18, 2019 at 10:17 PM

please make a backup and send it to support

jackson929 · November 18, 2019 at 10:27 PM

Quote from DonPetersen

please make a backup and send it to support

Hi Don,

How do I do that? The support from I see no attachment option.

Thanks

DonPetersen · November 18, 2019 at 10:55 PM

right.

please create a ticket here https://www.kemper-amps.com/contact

support will most likely ask for a backup

jackson929 · November 18, 2019 at 11:05 PM

Okay, I created the ticket before. So now wait until they contact me then send the backup file?

Wheresthedug · November 19, 2019 at 10:03 AM

I had something similar a while back and was nearly ready to throw everything out the wIndow. The root of the problem was Rig Manager in my case. When creating performances directly on the KPa everything works fine. When using Rig Manager to create performances it has been a total mess for some time. Fortunately RM 3 seems to be very close so hopefully those nightmares will soon be a thing of the past.

Burkhard · November 19, 2019 at 10:21 AM

Please check the bar representing the level of the Volume Pedal in System Settings page Pedal Links. The symptoms you describe could be explained by an open cable connected to one of the PEDAL sockets being configured for Volume Pedal. So, cable plugged into the PEDAL socket but no expression pedal being attached or switch instead of pedal being attached or pedal being defective. The PROFILER is trying so sense the pedal which leads to a fluctuation of volume at a low level. If Volume Pedal sits pre stack section, this lowers the gain.

musicmad · November 19, 2019 at 11:40 AM

Quote from jackson929

My one overdrive Mesa patch sound like a trumpet or something.

Sorry for your troubles but that is genuinely hilarious :).

Wheresthedug · November 19, 2019 at 1:30 PM

Quote from Burkhard

Please check the bar representing the level of the Volume Pedal in System Settings page Pedal Links. The symptoms you describe could be explained by an open cable connected to one of the PEDAL sockets being configured for Volume Pedal. So, cable plugged into the PEDAL socket but no expression pedal being attached or switch instead of pedal being attached or pedal being defective. The PROFILER is trying so sense the pedal which leads to a fluctuation of volume at a low level. If Volume Pedal sits pre stack section, this lowers the gain.

Hi Burkhard, i my case there are three pedals attached at all times. One Mission assigned to Wah, on Boss FV500 assigned to Morph and a Zoom assigned to Volume. I never change these and the cables are all OK. I don’t have any open cables attached to any inputs that aren’t being used But it always boots up at full volume even when the Volume pedal is set to 0. Once I move the pedal everything works as normal. It has worked this way for as long as I can remember.

jackson929 · November 20, 2019 at 6:39 PM

Quote from musicmad

Sorry for your troubles but that is genuinely hilarious :).

It literally sounds like a midi synth, bizarre.

jackson929 · November 20, 2019 at 6:41 PM

I have disconnected my wah pedal and changed the system

Quote from Burkhard

Please check the bar representing the level of the Volume Pedal in System Settings page Pedal Links. The symptoms you describe could be explained by an open cable connected to one of the PEDAL sockets being configured for Volume Pedal. So, cable plugged into the PEDAL socket but no expression pedal being attached or switch instead of pedal being attached or pedal being defective. The PROFILER is trying so sense the pedal which leads to a fluctuation of volume at a low level. If Volume Pedal sits pre stack section, this lowers the gain.

Didn't work, problem persists.

jackson929 · November 20, 2019 at 7:20 PM

Quote from Wheresthedug

I had something similar a while back and was nearly ready to throw everything out the wIndow. The root of the problem was Rig Manager in my case. When creating performances directly on the KPa everything works fine. When using Rig Manager to create performances it has been a total mess for some time. Fortunately RM 3 seems to be very close so hopefully those nightmares will soon be a thing of the past.

I just closed our RM from my PC and did a KPA reboot and it works now. Must be a RM issue from recent update.

Wheresthedug · November 21, 2019 at 7:54 AM

I don’t think its just from a recent update. Mine has been doing that for several months at least.

jackson929 · November 21, 2019 at 8:25 AM

Quote from Wheresthedug

I don’t think its just from a recent update. Mine has been doing that for several months at least.

So you just do not run rig manager at all now?

karlic · November 21, 2019 at 10:33 AM

I would recommend everyone keeps a regular backup on a USB stick while so many major changes in software are going on. It should settle down after the editor and Rig Manager are completed.

Wheresthedug · November 21, 2019 at 4:14 PM

Quote from jackson929

So you just do not run rig manager at all now?

I use it for searching and auditioning profiles only.