Dude, are you reading my posts at all?
It's probably redundant now, but I heard no feedback from you on my forced-OS-update suggestion either.
I am, and appreciate the input. However, the default advice of many (and support in companies) is to go down the path of resets. That's a guaranteed way to potentially NOT learn about what the cause of the problem was. Doing resets is one of the last things on the list when I troubleshoot, this way I have a much better chance of understanding what the issue(s) may be instead of erasing over them. Using a device to clear the "Check Engine Light" on your car, or installing a new auto FW that resets it, does not necessarily fix the underlying problem, which can potentially surface later and put you in an even worse position.
We can have different opinions on this, but as I said already, I will not be brow beaten into contacting support or doing major resets until the situation has been properly reserached & tested in my mind. Having said that, I suspect by the end of the day today I'll have finished enough testing to contact support tomorrow.
Again, a big thanks to everybody for all the helpful insight.