Right side is louder than the left side .!!!

aggelos69 · March 3, 2020 at 12:06 AM

Hi,

I need help! The right side is louder by 5 dbs when I connect the main outs. I’ve tried the following things:

New XLR cables.

New TRS cables.

Tried using one XLR cable and one TRS cable.

Turned off the effects.

Changed patches.

Different power circuit.

Different guitar cable.

Different FOH mixing board. Different FOH snake. Different FOH input.

I am up to date on the software.

I’ve tried it on literally 10 FOH boards, either Digital or Analog, every FOH soundman complains about it.

Help please, sound man hate me, my ears sound strange with one side louder than the other, adjusting the gain on the FOH/Monitor board is a band aid.. I paid a lot for this unit and I really need it to work correctly..

Help please..

Lobsta · March 3, 2020 at 3:59 AM

Seems too obvious, but did you check 'Panorama' settings under the rig menu?

(It pans the output L/R)

bluzgtr68 · March 3, 2020 at 6:20 AM

My non-powered toaster has started doing the same thing. However, there was a new update today and maybe there was a fix for it included in the new OS. Soundman at my last gig told me my stereo signal was uneven. Noticed it in my in-ears too.

Burkhard · March 4, 2020 at 5:28 PM

If one XLR has generally higher level than the other while Panorama is neutral you need to open a support ticket. This cannot be solved via software.

PartOfNothing · March 18, 2020 at 10:06 PM

Same thing for me here. FW 7.2.1, Left channel is louder

Burkhard · March 19, 2020 at 9:15 AM

Check Panorama, this is the only parameter that could change the balance of the stereo MAIN OUTPUT. Otherwise you need to open a support ticket.

bartlettpsj · May 3, 2020 at 10:52 AM

Quote from PartOfNothing

Same thing for me here. FW 7.2.1, Left channel is louder

Same for me - did you get a solution? i checked both stereo monitors and headphones, left slightly louder.

I think it sometimes is less unbalanced.

Obviously can adjust the panorama, but shouldnt need to should I. Is my Kemper faulty? or is there a global setting thats slightly less biased?

bartlettpsj · May 3, 2020 at 11:11 AM

BTW - I think there is some kind of software bug there. Mine was clearly more left than right. I adjusted panorama +1.0 and it then sounded balanced. But then if I changed to another rig it seems to be balanced now with 0.0. There is some wierd memory gone wrong. Maybe Kemper can take a look? Not sure how to report officially. I even tried with headphones and tried swapping the ears round just to make sure it isn't my ears.

christianbad · May 3, 2020 at 6:43 PM

Quote from bartlettpsj

Not sure how to report officially.

https://www.kemper-amps.com/contact