bad luck with SPDIF faulty? help!

music · February 7, 2017 at 3:05 PM

Quote from skoczy

Are you using your interface with a laptop by the way, @Richard777?

I use it with a regular PC, no Laptop.
Will send the Focusrite Scarlett back and will try a different USB Audio device.

DonPetersen · February 7, 2017 at 4:13 PM

no CAPS LOCK.
*edited*

lightbox · February 7, 2017 at 4:54 PM

Quote from RookGarner

Is there a hard reset on the device I'm missing? Mine seems to have trouble almost always... but I've learned to live with it.

No hard reset on the device.
Sync Source is set in Mix Control (or Focusrite Control on new models).

RookGarner · February 7, 2017 at 4:57 PM

Ok, then in my case it this kind of reset does not work. I still get occasional pops

Richard777 · February 9, 2017 at 1:46 PM

Update.

As you all know I've been through two focusrite 6i6s in a week. Totally cracked it. Ended up forking out for a MOTU 4PRE. So far so good.

The software is a LITTLE buggy and there are work around with windows 10.

SPDIF locking is set to internal through both the motu smpte software and mix control. Obviously @44.1K - which is strange.

I have windows rt driver off.

The software doesn't want to open whilst interface is plugged in via USB. So restart and while the interface is booting up- spam the program to open up and it eventually will- then you can select what you want it do. (Also allowing to adjust the buffer size).

I really do wish the 6i6 worked for me for both the price and navigation of software and hardware because the layout is really good.

Kemper is fine so far but I'll be running live tests throughout the week for another project I'm working on.

I will keep you all posted

nightlight · February 9, 2017 at 7:49 PM

The thing is, there are a lot of recommendations for the Focusrites on this forum. But with two users experiencing problems that we know of, I'm not sure how valid a recommendation it is. SPDIF is really essential if you want to reamp with the Kemper. You can also use analog, but SPDIF is far more convenient and involves less DA/AD.

skoczy · February 9, 2017 at 7:54 PM

I think there was also support from official Focusrite user here - @JackFocusrite.

music · February 9, 2017 at 8:23 PM

Meanwhile I sent back the Focusrite.

skoczy · February 9, 2017 at 8:53 PM

Quote from Stefans-Kemper

Meanwhile I sent back the Focusrite.

@Richard777 gets pops and crackles and you describe in your German thread that you're getting dropouts. Is this the same @Stefans-Kemper? I understood from your original thread, that there are no issues while listening to music though. Only Kemper connected to Focusrite Scarlett makes noise when playing?

music · February 9, 2017 at 9:13 PM

Quote from skoczy

@Richard777 gets pops and crackles and you describe in your German thread that you're getting dropouts. Is this the same @Stefans-Kemper? I understood from your original thread, that there are no issues while listening to music though. Only Kemper connected to Focusrite Scarlett makes noise when playing?

Yes, the problem appeared when playing Kemper via Focusrite.
Meanwhile I use a Native Instrument audio device and there are no drop outs!

RookGarner · February 10, 2017 at 9:28 AM

I also have problems with the Focusrite Scarlett 2nd gen 18i8 using S/PDif, even though a have a fast machine with plenty of RAM and everthing (OS, drivers, BIOS etc.) up-to-date.

Monkey_Man · February 11, 2017 at 6:38 AM

Quote from nightlight

The thing is, there are a lot of recommendations for the Focusrites on this forum.

... and one requisite, lowly MOTU recommendation attached to them by yours truly.

Jaybee · February 11, 2017 at 12:15 PM

I've been using my Kemper with a Scarlett 6i6 for a few years now without issues.

It certainly pops and crackles on S/PDIF *IF* you do not set the Scarlett Mix control software to 'Sync Source: S/PDIF'. Be aware that it's default state is 'Internal'. On 'Internal' it will pop and crackle.

I normally work in this order:

1. Boot up the Kemper fully
2. Set Mix Control software to S/PDIF
3. All done.

Have attached a screengrab of Scarlett Mix Control running under S/PDIF

music · February 11, 2017 at 2:26 PM

Quote from Jaybee

I've been using my Kemper with a Scarlett 6i6 for a few years now without issues.

It certainly pops and crackles on S/PDIF *IF* you do not set the Scarlett Mix control software to 'Sync Source: S/PDIF'. Be aware that it's default state is 'Internal'. On 'Internal' it will pop and crackle.

I normally work in this order:

1. Boot up the Kemper fully
2. Set Mix Control software to S/PDIF
3. All done.

Have attached a screengrab of Scarlett Mix Control running under S/PDIF

Of course the Kemper was set as Master!
But the Drop outs appeared anyway.

Jaybee · February 11, 2017 at 5:02 PM

Quote from Stefans-Kemper

Of course the Kemper was set as Master!But the Drop outs appeared anyway.

Sorry that wasn't your issue. I know many times when I first got the Scarlett in my rush to play I forgot to set the MixControl to S/PDIF and got pops and clicks.

RookGarner · February 13, 2017 at 8:40 AM

Mine is set to S/Pdif source as well (so set to Kemper master / Scarlett slave)... still pops every now and then.
But it's not the Kemper. It's the Scarlett for some strange unknown reason.