Hi Everyone,
Several of you have been very helpful already in helping me get my head around the brave new world of Kemper, but I thought I ought to say an official Hello!
I have the Powerhead with remote and am currently setting up my first proper performances with the Rig Manager, having blissfully explored the browse mode for the last few days. Its all so good I've forgotten about meal times and the fact I have a girlfriend I really should talk to from time to time.
I've only played through headphones thus far and its the first time I've ever enjoyed doing so. I've ordered on of KPA's Camper kits so should be live and loud in a couple of days.
(If anyone from KPA / Ritter chimes in - your website is very glitchy from UK, to the point you may be losing custom. Let me know if you want any more details).
Cheers,
James
Hello from York, UK
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Hello there in York, welcome
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Welcome james from a fellow UK'er
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Welcome!
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Greetings and welcome to the forum!
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Welcome!
... anyone from KPA / Ritter chimes in - your website is very glitchy from UK, to the point you may be losing custom. Let me know if you want any more details).
You might message @Gitarrenschlumpf or @Tilman directly.
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Thanks Ingolf and all.
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Welcome from another from the UK
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Welcome, have one at the Old Starre Inn for me please.
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Ah.. another fellow Brit.. Welcome from Sunny Norwich!
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Hello & Welcome to the Forum!
Enjoy
Fero
The Rigbusters Team -
Hi and44 !
Norwich is my old stomping ground. I used to engineer at The Maddermarket. What with Raoul it seems UK kemper use owes a lot to East Anglia... I guess its closest to Germany.
I bought your Grand Finale pack a couple of days ago. I also schnaffled the Oasis pack for old school guilty pleasures. I don't know much about profiling yet but I know what sounds good. Great work. Thanks! -
Welcome from the Northern wastelands of Northumberland ....
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(If anyone from KPA / Ritter chimes in - your website is very glitchy from UK, to the point you may be losing custom. Let me know if you want any more details).
Hello James,
thanks for the info !
It is hard for me to get what you mean, because all sites :http://www.kpa-solutions.com
http://www.shop.ritteramps.de
http://www.ritteramps.comrun perfectly fine from here (Germany).
Even if I ask Google or other site speed tools - they report that the sites are quick and fast....[url='http://www.ritteramps.com']Tilman
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Hi Tilman
I sent an email to info@ritteramps.de Yesterday explaining the problems.
I followed the 'Get It' link from KPA which took me to shop.Ritter.The first problem is prices will not show in £s or Es, only ever USD.
The second is that once the product is added to cart, addresses completed and credit card details entered, the 'Checkout' button does not work. The page just refreshes with no comment on whether the purchase has been successful or otherwise. Having received no confirmation emails I can only assume the purchases failed (at least I hope they did or I ordered 50 kits!). After many attempts I found a workaround by going through Paypal.
The third problem is with the 'Contact Us' page on shop.ritter . I tried to use this to explain our problem but the 'Send' button exhibits the same problem as the 'Checkout' button - nothing happens.
I hope that helps you isolate the problem. I'm happy to try things from here if it help you make a diagnosis.
Cheers,
James -
Hi James,
thank you for your input.
First of all, I did not receive an email from you yesterday (I receive many mails to this address from other users all the time).
All the other functions you have described work fine here (currency switch, contact form).
The only thing that I can comprehend at the monent is the credit card payment IF you did not set the shop to "Euro".
Credit card payments can be received in Euro only at the moment.I know it sounds lame, but I think there is something "special" happening with your computer, browser or setting.
I receive questions through the contact form quite frequently and take orders in the shop almost every day....
However, I will check that with other customers and friends from other countries.
Thanks again!
Tilman -
Welcome to the forum!
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Welcome and enjoy!
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Welcome James!!
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Thanks all.
Hi @Tilman - I'm happy to help. Both my partner and I did try from various machines/tablets, (pc & mac) as well using various browsers. We also tried from different locations (home, works etc). If you are getting other UK purchases via the card facility then perhaps we are just very unlucky.
As mentioned before, the shop page will not let me view in any other currency but USD. It doesn't stop me adding to the cart but it may be part of the same problem.The email went to info@ritteramps.de from James.browne@york.ac.uk. I haven't had a bounce back yet.
There are gremlins somewhere, but we tried so many ways our end I'm sure the problem must be some sort of incompatibility with UK servers.
In the end the purchase went through on my partner's card (Miss Collier) via paypal as it is my birthday present from her. She's had confirmation emails so its all looking good from here on.
All the best -