Kemper player Crapped out During a Gig on Tour

rnrgeek · August 12, 2024 at 5:36 PM

I have a Kemper Player. I was using it at a gig and suddenly is started making loud static noises and my bass stopped working.

I tried a factory reset but to no avail?

Any ideas? Is this thing still under warranty?

Simon S · August 12, 2024 at 5:38 PM

Contact Kemper support and open a support ticket. Maybe it's a hardware issue

rnrgeek · August 14, 2024 at 3:56 PM

How long does it take to get reply from Support it's been over two days now

Kemper Support #1 · August 14, 2024 at 4:10 PM Official Post

your ticket has been forwarded to our US distribution. They will contact you with a solution.

rnrgeek · August 15, 2024 at 3:57 PM

3 days. Still nothing but a support ticket.
I called the company and she said she would pass along to support.
Still no contact from support. How long should I expect to wait. I need my Player

V8guitar · August 15, 2024 at 4:07 PM

Check your junk mail as support are normally very quick.