I can only advise to get somebody to check the electrical situation.
There is absolutely no way you can can damage a laptop and active speakers with a Profiler unless you either do something fundamentally wrong, the unit is damaged in a way we never have seen before. Maybe there is an outside factor such as the cabling of your house etc. I understand that this must be totally frustrating, possibly an issue you can forward to your insurance though.
For the safety of the people living at this place, you should find the reason behind all this.
Hey, thanks for the reply. Honestly, we just moved in and had a thorough inspection. I had an electrician in a few months ago when I last contacted Kemper support because I thought the amp sounded strange through the kabinet.
I am really just upset that Parker from Kemper American said it wasn't covered in the warranty, I spoke to someone from EU support today who said he couldn't say for certain but he doesn't see why it wouldn't be covered.
Best,
James