I’ve only had my kemper a few days and just got a usb cable and a flash drive. I want to download the latest version, but being new to kemper and a novice on the laptop tech stuff, I can’t even work out( how to download new version). I thought it was a case of plugging in the usb cable to laptop and kemper and it would download. It keeps taking me to win zip, which I don’t have, and it confusing me big time....please can someone help this newbie and tech-less man out ??
[solved] Newbie please help
-
Daz333 -
June 15, 2019 at 7:53 PM -
Thread is marked as Resolved.
-
-
The easiest way is to download RigManager, install it on your PC and let it update your Profiler.
-
I’ll give it a go, when I’ve calmed down and can be asked to set up again lol
-
Ingolf speaks the truth. Download Rig Manager and it will prompt you to update when new Os become available.
-
Thank you. When I do try again, will win zip be involved in it?
-
Thank you. When I do try again, will win zip be involved in it?
The download is a ZIP file - assuming you're on Windows, you don't need Winzip, the Windows Explorer can extract the archive all by itself.
-
I’ll try again tomorrow. Yes I’m on windows, but the several times I tried, it kept taking me to win zip, which I don’t have.
-
If you don't have Winzip, nothing will ask you to use it. Windows can handle zip files all by itself.
You should try to download it with another browser, probably the one you're using is hijacked by some extensions?
-
I’m still getting nowhere with this download. Thanks for your help guys and maybe sell this kemper on, if I can’t get the latest updates and download decent profiles..gutted
-
Where are you located? Maybe there's a fellow Kemperite near you ...
-
Wales in the uk...I thought this would be so simple. Just plug in a usb and it’s done. Can it be done on a iPad?
-
Did you install Rig Manager? That's where you should start.
-
I did and still got nowhere. Still takes me places I don’t no what I’m doing and still takes me to win zip, which I don’t have. I’ll try again tomorrow lol
-
Did Rig Manager install, and does it run?
-
It's silly to sell the amp because you can't unzip a file. I understand it can be frustrating if you're a luddite.
Let's start from the top.
(1) What version of Windows are you using?
(2) You must have once had winzip installed otherwise it wouldn't be prompting you.
If you're on Windows 10:Right-click on start button, settings, apps, default apps, choose default apps by file type, scroll down to .zip file type, click on it then click on "windows" as the default app for opening .zip files
You should be able to right-click the zip file you've downloaded and select open with... Obviously don't choose winzip.
-
...also, and I want to be VERY CLEAR on this...
This is not a problem with the Kemper. Or with Rig Manager. It's a problem with your computer.
-
Wait wait wait I’ve finally done guys lol I managed to update to the newest version on I older laptop ?later I will try and download some profiles. Thank you all for your comments ??
-
You should really have your computer checked by someone.
-
I don’t use much since having a iPad, but I did do a factory reset set on it and all seems good. Even downloaded all the rabea profiles from victory amps ? I would like to thank you all again for your input/comments cheers guys