Howdy Friends
Wondering how many owners are satisfied with this bag? Any issues?
A couple weeks after receiving mine, the shoulder harness strap harness broke. Luckily I was able to catch the bag as it hit the floor reducing the impact.
I reported the issue to Namba over a week ago and have had no response. Perhaps it was too scathing? (copy below)
So far, I am not impressed with this bag nor the lack of acknowledgement/support......
Starting to regret I did not order the Rackmount Powerhead instead!
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From: s*******n@*******.com
To: customer.service@nambagear.com
Subject: kemper Profiler Head Protection Bag
Date: Sat, 23 Jan 2016 09:54:02 -0800
To whom this concerns
I received my protection bag mid Dec 2015
A week ago the shoulder strap harness clip broke. Please see picture.
My local music store was able to recycle something similar off some surplus.
I hope someone will investigate quality control on this equipment piece. May I remind you the Kemper is a very expensive piece of equipment and I was surprised that such a thin design would be used. If you include the optional foot pedal, cables, etc. combined they are quite heavy. These need to be unbreakable.
I am not interested in a replacement if you would simply resend such an inferior product and sincerely hope this bag will indeed protect my investment.
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Cheers people!! _\m/