Random Remote Reboot

Also to me happen that the Remote sometimes reboot, to me happen more frequently when I change something on the KPA memory (tipically saving rig/performance) but sometimes seems also randomic.

I want just try to use other cables to check if this can be the issue...

Ive not suffered this issue are you on the latest KPA FW 3.1.4

I'm on the latest firmware and I have this issue as well. When fiddling with a rig and I hit "Store and "Replace" the Remote sometimes reboots. It happened 3 times today. I haven't tried with the original cable yet so it can be related to the cable that i'm using at home.

This has happened to me also. I'm on the latest FW.

Quote from Danne69

I'm on the latest firmware and I have this issue as well. When fiddling with a rig and I hit "Store and "Replace" the Remote sometimes reboots. It happened 3 times today. I haven't tried with the original cable yet so it can be related to the cable that i'm using at home.

I know mothership have mentioned that a good quality cable should be used between both the KPA and remote I suggest using the original cable and seeing if it still happens

Yes, happened to me too several times yesterday. I also thought, it might be caused by the non-official ethernetcable, I intended to use in our rehearsal room. Didn't happen again after changing to the original Kemper one. But hadn't the time to test extensively, so I'm not quite sure yet.

I use the official cable and I've done probably about 100 gigs with it and never had a reboot. I would say that using the official cable will prevent any reboot

Quote from Raoul23

I use the official cable and I've done probably about 100 gigs with it and never had a reboot. I would say that using the official cable will prevent any reboot

You can say it if you want but it is not the case.

Quote from ibanez270

You can say it if you want but it is not the case.

ok have you tried to get the remote to show this behaviour while wiggling the remote cable at the KPA end

Quote from Danne69

When fiddling with a rig and I hit "Store and "Replace" the Remote sometimes reboots. It happened 3 times today

This is a rare issue, but actually software related (actually, when storing performances or rigs). The remote does not "reboot", it gets disconnected and connects again automatically.
There will be a cure for that in a future firmware.

Quote from timo

This is a rare issue, but actually software related (actually, when storing performances or rigs). The remote does not "reboot", it gets disconnected and connects again automatically.
There will be a cure for that in a future firmware.

Thanks for letting us no Timo must say it's never happened to me

Quote from Super62

Hey guys!

Hope I get points for alliteration in the title.

Having some troubles intermittently with my remote. It doesn't happen everywhere I play, but sometimes the remote will flicker like it's losing power and after a couple of times it will restart altogether, causing my sound to change. Example, if I'm in performance mode it will go back to rig 1 of whatever performance I'm currently on when it restarts.

Also, sometimes it doesn't seem to communicate perfectly with my KPA. When scrolling through performances, sometimes it doesn't show the correct name of the performance/rigs on the remote, unless I access the performance which will bring it all up correctly. And it seems to be with two specific performances. One of which it recognizes as having the same name as the next performance in the rig, and the other it just sometimes doesn't recognize at all and it comes up as "default performance"

Any idea why these things are happening? The reboot is more troublesome than the performance names. I can handle the names no problem.

Thanks for your time!
Chad

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Are you using the original cable to connect the Remote to the Profiler?

Quote from Super62

Yes I am. It seems the end that goes to
my rack doesn't click when I insert it so it can come out guess I just need a new cable!

If im right the KPA end doesnt click like it does on the Remote end

Quote from Raoul23

If im right the KPA end doesnt click like it does on the Remote end

Oh yes, the little plastic lid surely needs to click.

I got this also with the current newest firmware. This happens if I want to adjust the contrast and bridges of the remote.

I had some issues whit the remote while using a shorter normal ethernet cable as well , hooked up the original one , never had the problem again

too bad it's rather stiff

Raf