My remote arrived here in Ottawa Canada yesterday.
I was scheduled to have mine shipped the Week of March 9th. It left Germany on March 11th.
I'm REALLY liking this thing so far. Can't wait to use it at my next rehearsal and future gigs.
Side note:
I work in a musical instrument retail store and unbox gear daily.
I see nothing inferior or inherently wrong with Kemper's packaging. It's as good or better than the gear I unbox daily. (guitars, audio interfaces, amps etc.)
My remote arrived in pristine condition and the packaging held up just fine from Germany to Canada.
Maybe the issue is UPS?