updated to latest beta of rig manager now rig exchange is not updated anymore
any trick to start this manually ?
Rig Manager don't update Rig exchange
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digbob -
April 9, 2014 at 9:41 PM -
Closed -
Thread is marked as Resolved.
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Close Rig Manager, and restart it. That just worked for me today.
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sorry didnt work here
the connection is ok to rig exchange
in the browser it says connecting to Rig Exchange
and then requesting File List
but it didn't start to download the new rigs
any help?? -
Same behaviour here ... Maybe, they are working on the API side, I'll check again tonight.
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the XML File for the rig exchange is including the latest rigs
but the db File for rig exchange doesn't match
the last rig i got was from 9th of march
seems the the rig list is syncing
but the actual dats base don't
any help??
tried an unsinstall but didn't change anything
any tips how to manually uninstall rig manager
or is the uninstallation program working right? -
Mine last synced on the 29th of March. At one time I was out of sync, missing several weeks. Renamed the db file and everything resynced. Considering there appears to be widespread issues with updates, this could be a server side issue, not client side.
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what do you mean with renamed the db file ??
please advice
regards -
Hi,
i also have the same problem - RigManager wont update any more.
I found the DebugLog.txt which provides some information :
------------- session start 2014-04-10 12:17:25------------------
V1.0.40.9569
...
...XML parsing error 5: Line 3, Col 148: syntax error in attribute
0 files in XMLs
Start downloading 0 rigs from RE
unspecified RE download error
DL command returned error 0
Location vanished: Rig Exchange
------------------ closing application -------------------Hope that helps the devs.
cheers
Joachim -
how can we open an support ticket for this ?
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Installed rig manager on a brand new win 8 PC
Same result
The Rig Exchange Data Base loads only Rigs up to 9 of March
all other Rigs don't get in the Database
The new Database which was installed today shows the Date from 10 of March
Theres def a updating the database Bug
cause the Rig XML List shows all Rigs up till today
any more Ideas how to solve?? -
how can we open an support ticket for this ?
http://www.kemper-amps.com/page/render/la…Contact_Us.html
Fill out the form and describe the problem.
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Started working for me today. Got the latest rigs downloaded.
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dyer maker what did you change
what do you mean with renamed the db -
I've noticed two behaviors here and found these workarounds:
1) The Rig Exchange doesn't update by itself.
Workaround: Restart RigManager.
Suggestion 2 Kemper: A menu choice and a right-click option to 'Refresh Rig Exchange'.2) When, after a restart, the Rig Exchange is updated (it tells You that it's downloading rigs!), the list view is not updated with the new rigs.
Workaround: I just click-to-sort on a different column, then I switch back to Rig Date, and now the new rigs are shown.
Suggestion 2 Kemper: After finished the RE sync, force a redraw (resort) of the view. -
no it works
i changed nothing
can anyone explain what happened -
no it works
i changed nothing
can anyone explain what happenedHi,
i just looked at the xml-files which are received from the RigExchange - some attribute names changed (no more "_" in some of them) and now the synching works again (seems strange as underscores seem to be valid in xml attributes - but anyways)- hurray.thanks to devs for the quick fix !
cheers
Joachim -
I did not do anything to the local db where the profiles are stored. It just started working today, it appears for many of us. My take; server side issue that Kemper addressed.
As far as the db file goes, there is one in your Windows user folder and if you rename or delete it then the RigExchange will be resync as if a new install. You just don't want to delete the db that has your user created profiles otherwise you'll have to go through and add them, rearrange, etc. again. There are a couple of other threads where this was discussed.
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Rig Exchange is not updating for me in RM. I've tried deleting the DB file as well as the XMLs. I see the new profiles for 4/23 in the XMLs but they don't appear in RM. Sorting and re-sorting doesn't help either. The odd thing is this has never happened to me before and I've been using RM daily for a while now.
Dave