FIRST, let me say, I think it is a great thing that kemper is listening to their users. So far, the engineering, support, community and everything is a perfect 10 in my book. So please take this post lightly
As a software developer, who relies heavily on user requests as part of my daily job, the concept of this forum scares me! It is great that kemper created a platform for user requests and even integrates some of them, however, sometimes you users don't know quite what you're asking for! If the developers at kemper were to satisfy every request, the kemper would become a complete and utter mess The kemper right now, definitely has room for obvious upgrades, however, it is clean, lean and simple to use in its current form. A forum like this promotes what we call "feature creep", a never ending cycle of features that "must be added". There is definitely a point of diminishing returns when it comes to new features, and developers of a product must be very selective in those they choose that actually "improve" a device. Lots of times, there are many non-obvious reasons why a feature should or shouldn't be added. There are LOTS of things to consider. So, as a user, don't be utterly disappointed when requested features don't ever come to life, it doesn't mean the idea wasn't good, its usually a matter of practicality. I would always be happier with a developer who is more selective in what to include in their product than one who tries to please everyone.
That all being said, the forum doesn't really scare me, I just wanted to post my thoughts on this subject. So far the work at kemper is superb and I know they will continue to do an awesome job moving forward.