ProfilerHead and RM issues

Hi Burkhard,

I have some serious problems. If I turn on my Profiler Head with my guitar cable allready connected then there's no sound wse. So I have to disconnect the cable and start all over. Is this normal?

Second:

Trying using a rig RM constantly shows the message: "Rig Manager cannot find a Profiler or connect to the device. Please make sure Profiler is switched on, up-to-date and uses a working USB connection. There's no column for checking a rig too.

1. The usb connection has been proved working.

2. RM has been proved to be up to date 3.5.30.

3. The latest version of my Profiler Head is Public Beta 11.0.1.53265B June 24 - 2024 (Windows 10)

So the use of RM is not possible

Can you please show a solution for this all?

Ray

(Nuland -The Netherlands)

It has me taken 1 hour now to report my problems and I'm still busy. I have been redirected, disconnected and rejected my existing registration.... Very uncouraging and usesless forms to fill in...!

I have a state of the art pc and never have issue with any kind of intenet. My job is even depending on it.

So how and where can I get an answer to my topic?

Forget it! I'll find somebody else!