Apologies for my poor English as I am a Japanese speaker.
Issue with Rig Manager not recognizing KEMPER
I have installed Rig Manager 3.4.32 on my newly purchased PC, but the Rig Manager does not recognize my KEMPER when connected via a USB cable. Additionally, I am unable to download anything from RIG EXCHANGE, even though I am logged in.
I have tried reinstalling Rig Manager and even experimented with previous versions, but the issue remains unresolved.
I have also reset my PC to its factory settings and tried every possible solution I could think of, but to no avail.
Since my KEMPER is recognized when connected via USB to another PC, I don't believe the issue lies with the cable.
To summarize the problems I am currently facing:
- Rig Manager does not recognize KEMPER.
- Unable to use RIG EXCHANGE despite being logged in.
- The issue is not with the cable, as KEMPER is recognized on another PC.
- Reinstallation and PC reset have been attempted.
I would greatly appreciate any advice or guidance you can provide.