Monitor Volume turns down on its own?!

    Quote from Burkhard

    If the Monitor Output Volume on page Output Volumes in Output Settings is moving by itself, this could have various reasons:

    1. the pot of soft button 2 is defective. This should then also show on other screens e.g. the "MIddle" on the play page should also move by itself.

    2. an expression pedal is conencted and configured as Monitor Volume Pedal and there is a cable plugged in but no pedal at the other end or these are defective

    3. MIDI CC# 73 is received, which controls Monitor Output Volume

    Thanks for the suggestion - have checked all of these and it's none of them unfortunately

    Fairly sure this is a hardware issue but ive not heard back from Kemper in 3 days - starting to panic as I have gigs coming up and need this fixing quickly.

    Does it happen on all rigs? Does it happen if the Kabinet is not connected (maybe check with headphones with it disconnected)?

    Are you connecting the Kabinet with a regular 1/4" guitar cable? (Shouldn't be a speaker cable since the Stage is not an amp)

    Just to check, are you using an active guitar? Maybe a run-down battery?

    Edited once, last by cmbrowns (July 5, 2023 at 2:41 PM).

    I'm still lacking the information, if just Monitor Output Volume is shifting and that perhaps only while the Output Section is open and soft knob 2 controls Monitor Output Volume (perhaps that pot 2 is defective) or if MASTER VOLUME is shifting, which affects all outputs incl. HEADPHONE OUT, if these are linked. In that case perhaps an issue of the MASTER VOLUME pot. What if you turn the MASTER VOLUME knob by 90 degress while the unit is off?

    Are you using KEMPER Kone?

    The PROFILER logic includes a wattage limiter.

    If Kemper Kone Mode is on

    and

    the PROFILER has no built-in power amp or it has, but the built-in power amp is switched off

    and

    the calculated wattage reflected by the Wattage Meter exceeds the 200 watts power handing of the KEMPER Kone,

    it automatically reduces Monitor Volume to protect the speaker chassis.

    This should practically not happen, if you have set volume at the KEMPER Power Kabinet to maximum as suggested.

    Also check Power Amp Boost. It's default setting is 6dB.

    With these setting the 200 watts should hardly be reached.