my remote control display LCD just lights up blue but does not indicate any information !
.... the cable (Rj45 POE) is ok and all the other remote options work perfectly
.... is still guaranteed for one year, what should i do ?
Thanks everyone
my remote control display LCD just lights up blue but does not indicate any information !
.... the cable (Rj45 POE) is ok and all the other remote options work perfectly
.... is still guaranteed for one year, what should i do ?
Thanks everyone
This could be a contrast/brightness adjustment - I don't have a remote so you'll have to consult the manual for further instructions.
Have you tried the original cable?
yes, I tested with two different original cables and I tested my remote control on another KEMPER (poweramp) from a friend and my remote has the same problem.
....and the contrast/brightness adjustment is correctly
Ok, sorry, I see, you have already opened a support ticket
yes i sent a support ticket right now , thx
yes i sent a support ticket right now , thx
Did you have any luck getting this resolved, just curious?