Hi, i have this problem : a rig manager 3.0, with out the most important feaure, the editor, i try to find some botton or some else to enable it, but i didn't find nothing.
Anybody can help me?[Blocked Image: https://imgur.com/a/kW0xbUz]
Hi, i have this problem : a rig manager 3.0, with out the most important feaure, the editor, i try to find some botton or some else to enable it, but i didn't find nothing.
Anybody can help me?[Blocked Image: https://imgur.com/a/kW0xbUz]
I have the same problem
Did you plug your Kemper in via USB? The editor only works when the Kemper is connected
for me the editor launch but it take 1-2 additional minute. Maybe a request to faster launch.
Yes, the Kemper is connected via USB.
If the editor section doesn't open, Rig Manager doesn't find your Profiler or your Profiler is not up-to-date.
If the editor section doesn't open, Rig Manager doesn't find your Profiler or your Profiler is not up-to-date.
The Kemper is connected via USB and is up to date ( 7.11.11.15735B) The rigs and performances are correctly synchronized and showed in the RM. So, that's not the problem.
The Kemper is connected via USB and is up to date ( 7.11.11.15735B) The rigs and performances are correctly synchronized and showed in the RM. So, that's not the problem.
ok, we need to look at that closer. Please open a support ticket if you haven't already.
Every now and then, I have to physically unplug and then plug back in my USB cable at the back of my Kemper (not at the computer - tried that) for Rig Manager to connect.
Every now and then, I have to physically unplug and then plug back in my USB cable at the back of my Kemper (not at the computer - tried that) for Rig Manager to connect.
I've had this (exactly) ... I'm beginning to wonder if the amount of data moving about need a better cable? ... We've all got handfuls (boxes full even) of the ones included with various gadgets. This would explain what seems to me to be inconsistencies in performance.
i have to unplug and replug the KPA on the kemper back evrytime i use the Rig manager,
only when i do this RM sees the KPA
this was from the very first beginning till today, tried everything , diff Cables etc
im on mac OSX 10.14, but was with all OSX builds the same, in the meantime i bought a new
Macbook Pro, same behavior
i have to unplug and replug the KPA on the kemper back evrytime i use the Rig manager,
only when i do this RM sees the KPA
this was from the very first beginning till today, tried everything , diff Cables etc
im on mac OSX 10.14, but was with all OSX builds the same, in the meantime i bought a new
Macbook Pro, same behavior
I’m on MAC as well. I boot up my computer and start Rig Manager and then connect USB to my MAC and everything works fine. I never touch the USB at the back of my Kemper rack (thank goodness)
In my case, rig manager was connect to my kemper,because i can use it to upload some profile on kemper
In my case, rig manager was connect to my kemper,because i can use it to upload some profile on kemper
did you leave the rig manager open for some time or close the rig manager after a few minutes of waiting for the editor to open?
I ask because for me the editor finally open after a few minutes. I have to open the rig manager and then wait for a few minutes and then finally the editor open. it seem this part of the process is more slow. I hope some update can happen to improve the performance and make the editor to open faster.
ok, we need to look at that closer. Please open a support ticket if you haven't already.
I already have a support ticket open concerning the problem of the not opening RM. But now I can open it, only the lower area is empty and the editor does not appear.
Unfortunately the support has not answered since December.
If with the next update the editor will appear, I will be happy
Unfortunately the support has not answered since December.
can you please open a new ticket?
can you please open a new ticket?
Ok, no problem.
Hi, i have this problem : a rig manager 3.0, with out the most important feaure, the editor, i try to find some botton or some else to enable it, but i didn't find nothing.
Anybody can help me?[Blocked Image: https://imgur.com/a/kW0xbUz]
Hi, I have the same problem! The editor never workes on my Windows 10-PC, very frustrating
We believe we found the reason for this issue: it happens, once the user name you log into your PC contains certain special characters.
Hi, I confirm that I have the same issue (everything is updated) even after a clean install of win 10 and a clean boot. My windows user name is Rémi and I also think this can bue due to the accent on the "e". So I will change my user name and keep you in touch!
Many thanks.