Who are you talking to?
We're good now - I received the shipping notice and estimated time of arrival.
Who are you talking to?
We're good now - I received the shipping notice and estimated time of arrival.
Well... I was asked to pay for my repair last week - and I did so immediately - but I still haven't received word on when the repair will be done, or when the unit will be shipped back to me...
I too heard from the shop yesterday - looking forward to getting mine back. I'm gonna wipe the slate clean and start from scratch. Again. LOL!
there are several authorized service centers across the US. If the LA one is busy you can have the unit repaired in the main service center in Colorado. If you already opened a ticket you will be forwarded to the team in Colorado.
Good to know, thank you.
Good question - I was just about to post a similar inquiry. If your experience is typical, I am looking at another six weeks. I sent my Toaster in for service and it was received by the US Authorized Service Center on 4/16/24 - two weeks ago. I requested an ETA but so far, have not heard anything.
I've sent my KPA in for service; I'll let you know what the resolution is.
i also want to say, i almost started crying while i was playing this rig. thank you to the person who created this profile, for making my dream come true.
I'm glad you like the profile. Check out tcsned 's profiles too - his might be even better.
I opened a ticket. THANKS FOR YOUR HELP! Its appreciated!
Ok. It seems the Remote does something here. As it does not happen without the Remote connected, l think we need to investigate further. Please open a support ticket.
Ugh, my bad - it DOES happen when the remote is unplugged. I misread the question or something. Should I still open a ticket?
All six pedals are off now?
Yes, the Mode is Off, and they are all unplugged.
Volume Pedal is all the way up, every other one nothing.
flyingheelhook In the System menu, Pedal Settings. The page shows the bargraphs for Pitch, Wah, Volume and Morph.
OK, got you. No, no fluctuation that I can see.
In the System Menu I turned each Pedal off but its still there.
flyingheelhook Please reconnect the Remote. Does one of the bargraphs in the Pedals Section fluctuate? If so, set Pedals 3-6 Modes to Off. It seems like the Remote generates a controller value that causes the issue.
I'm sorry, I am not following you - do you mean in the System Menu for each Pedal? I don't see a bar graph.
Checked firmware and Rig Manager - both up to date. RM 3.5.26; Profiler 10.2.2.49572
flyingheelhook Does it happen when you unplug the Remote?
YES, perplexing.
flyingheelhook Your Monitor Volume is set to maximum 0.0 dB. Please set it to minimum. Turn the Volume Control on your Power Kabinet fully clockwise. Increase the Monitor Volume on the Profiler slowly.
Did you check all cables in use?
Do the same guitar and cable work okay with a different amp?
Is an expression pedal connected to the Profiler and/or Remote? Is any cable connected to a Pedal input on the Profiler and/or Remote?
1) I checked the MV as suggested. At about -17.0 dB the issue started in.
2) Checked cables, no apparent issues.
3) Checked cables and both guitars on tube amp. No issues.
4) No expression pedal - only the Profiler Remote.
Maybe I need to do a System Reset?
Here is a video that illustrates the issue. Pay attention to the meter after the strums. I turned off some things and strummed to show there isn't any discernable difference. I confirmed it is happening with headphones also.
Here are some pics of Master Output - various settings.
If there were active pickups involved, it could very well be a dying battery.
No active pickups - G&L alnico though.
flyingheelhook Did you dial down the Volume Knob on the Power Kabinet and are running the Profiler with high Output Volume? This can trigger the Monitor Output Limiter in the Profiler.
What exactly are your settings?
I will check today and get back to you - this sounds like it could be whats going on.
What were you using for monitoring?
Were you playing straight to an amp?cab/frfr or going through an interface/daw and studio monitors?
Powered Kemper Cab. Straight into Kemper. First, into older performances, then into individual rigs from M. Britt and Tone Junkies. No interface; no daw.