Missing Factory Presets soft button

fcattaneo · October 25, 2019 at 11:47 AM

Hi everybody. I've just updated my Kemper Head to the latest operating system (PROFILER Operating System 7.1.2 Release for Head), coming from OS 6 "stable".

I've tried to import the new presets following the OS 7 Addendum, in particular entering the System Preferences and pressing the Factory Presets soft button. Unfortunately I don't have that button (it was present on OS 6) so I decided to import presets manually using the Rig Manager.

Since I was concerned about the fact that the button was missing (maybe something went wrong during the updating process?), I've tried a fresh install from the recovery menu (init flash, then booted directly from the pendrive in order to flash the kaos.bin file). Everything went fine but the Factory Presets soft button is still missing.

I've then imported manually all the OS 7 rigs and presets via Rig Manager.

Anyone experiencing the same issue?

By the way, I've already logged a ticket.

eviljason · October 29, 2019 at 2:11 PM

same here

Wheresthedug · October 30, 2019 at 10:09 AM

I think it was removed in OS7 and the factory content is now only available through Rig Manager.

NotASpeckOfCereal · December 20, 2019 at 3:44 AM

Quote from Wheresthedug

I think it was removed in OS7 and the factory content is now only available through Rig Manager.

The why does the Addendum for OS7 mention it?

"KEMPER PROFILER Addendum 7.0 (English).pdf"

Section titled: "How to update all effects presets"

Wheresthedug · December 20, 2019 at 11:43 AM

I can only presume they missed it in the manual. But I could be wrong of course.

Burkhard · December 20, 2019 at 4:07 PM

There is currently no "Factory Presets" button in the OS. Sorry! Caused by the fact that the code is constantly increasing, we have to redesign that content management and this took longer than expected. That is in the plan, but you can simply import Rigs and presets included in the current pre-installed factory state via Rig Manager.