Kemper Stage Broken Effect button 4

Quote from tuscanraider

Brand new unit here and Button 5 stopped working suddenly. Updates, resets don't hep.

Same here, I got issues with switch 5 that sometimes is not working fine...

Same here, three switches stop working

I had the same issue. Kemper is sending me a new one. Ive already sent mine back.

same issue, mine was 2 hours old and the effect #1 button started working intermittently. Opened a ticket with Kemper last week. They sent me an OS that had a "button press counter" built in, which showed the button was only registering 40% of the time. Kemper support forwarded to Kemper US, and now I wait to hear from them regarding the next step. It's really disappointing to open a gift and have it essentially broken straight out of the box. Kemper support has been very responsive so far.

Hi, I have just acquired a Stage, bought it used,and have the same problem, one of the effect footswitch buttons does not work, I can't assign effects to it. Does anyone know if it is still covered by warranty for repair if I am not the original owner.

Thanks

Quote from BadColonel

Hi, I have just acquired a Stage, bought it used,and have the same problem, one of the effect footswitch buttons does not work, I can't assign effects to it. Does anyone know if it is still covered by warranty for repair if I am not the original owner.

Thanks

BadColonel the 36 months warranty applies to the unit and is transferred to the new owner if it is sold during that time. You only need a copy of the original receipt as a proof of purchase. If that is not available we use the manufacturing date as the starting point of the warranty period. Please contact our support team through the contact form in the support section of the website to initiate the process.

Thanks for your reply, will do.

omg after reading all posts about the Kemper Stage issues i got a bit scared,i bought mine used from a guy on the thegearpage forum

for me the tap switch has stop working. I reassign the tap to the looper to get by for now. And contact support.