Just opened up my new kemper and the first thing I noticed was to very loose knobs, The browse and type buttons..
I prefer not to send it back if it's an easy fix..
Can I pull the plastic knob and tighten the actual pot ?
Thanks
Just opened up my new kemper and the first thing I noticed was to very loose knobs, The browse and type buttons..
I prefer not to send it back if it's an easy fix..
Can I pull the plastic knob and tighten the actual pot ?
Thanks
That's perfectly-normal, Progear.
These two knobs are the only "stepped" encoders, and are therefore different by design. All is well, mate; no need to worry!
Welcome to the forum, mate.
Hi @Progear, welcome to the community.
By loose, do you mean that the knobs tend not only rotate on the knob axis, but also move little left/right?
Short video would help for sure.
Welcome Progear
Display MoreHi @Progear, welcome to the community.
By loose, do you mean that the knobs tend not only rotate on the knob axis, but also move little left/right?
Yes, the pot is loose, I can move it left/right/up/down... the rotation/function is ok.. it seems like the nut on the pot needs tightening..
so, I can pull the plastic knob and tightening ?
Thanks
I've never detached the pot myself, but I guess what you would like to tighten is underneath the cover and is not accessible when you pull the pot. Please send email to support@kemper-amps.com to get professional assistance.
No skocz. I'm right, I'm afraid.
All is well, Progear.
Thanks Gents
A couple of my knobs are this way, support sent my video to their tech department and they said it was within spec. I am getting a good size wobble. Best thing though it has worked flawlessly for the 3 plus years I have had it.
That'd be the stepped encoders, right 'PanMan?
Even if it wasn't them, I well remember folks' having been concerned in the past. The consensus was that it's the nature of the beast where the two stepped ones are concerned.
Yep, the encoders, not the browse or type knobs.
Yeah, I've heard of that too 'PanMan, but only a couple o' times.
The play generally isn't anywhere near as much as the stepped rotaries' 'though, and IIRC, it isn't an issue, physically-speaking. Luck of the draw I guess.
I'm curious, has anybody on the forum actually seen the knob situation internally, are there any kind of nuts to even be tightened?
On most gear when there is no external nut the knobs are soldered right onto a circuit board underneath the front panel. So in that case any "play" is literally within the knob housing itself. The "play" is between the shaft and sleeve of the knob housing. That's why it can't be adjusted and is considered within spec. The implication being the knob would never have passed the part-mfr QA process if it weren't.
Sonic
All I can say is that it's not the small play between the shaft and the housing.. the whole housing moves and it feel loose.. there so much play that it actually is hitting the perimeter of the front panel hole when I wiggle it around.
Here is the video from mine:
Progear,
Are you 100% certain the type/browse knobs are hitting the perimeter of the front panel? I just checked mine and at first glance (feel) it could give the illusion of that, but it's really not hitting the panel.
Even if they were hitting the panel, that doesn't make them out of spec or bad pots. One way you can verify for sure they are hitting the front panel though is take a piece of plain thin paper and slide it under the knob and then gently press the knob to that side and try to pull the paper away. If the paper pulls out with no resistance you know the knob isn't hitting the face of the unit. If you try this be gentle, any more than a gentle nudge on the knob and it becomes pointless because at some point you can probably make any knob to touch the face plate. And again, it doesn't necessarily mean the pots are bad even if the knobs are hitting the face plate.
BTW are you registered yet? ( Can't believe I'm asking that.....inside joke. <facepalm> )
Sonic
Here is the video from mine:
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This is LOOSE. None of my knobs does even a fraction of this.
Thanks for the video, yeap just like the video except, mine has more noticeable play/wobble and also mine is the browse knob...
Thanks for the video, yeap just like the video except, mine has more noticeable play/wobble and also mine is the browse knob...
Like skoczy said, short video would be helpful to show everybody what you are dealing with....