See. You were having a hissy fit. Four days have passed, mate, but the Kemper is back and working well and you seem cheerier. Glad to hear it.
I'd be very grateful if you'd stop trying to patronize me and telling me what I was having or not. You either don't understand what has happened or you are being oblivious to consumer rights and willing to sheepishly accept inferior services. To summarize this for you:
- I paid money for an amp
- amp went out of order
- I've sent the amp for repairs
- Amp came back broken in different way after almost 4 weeks
- I requested a replacement (I have full rights to ask for replacement in a case like that)
- Thanks for customer support (not repair service) the amp was replaced in 8 working days instead of 13. For that I am very thankful and because of it I feel a bit more confident about Kemper post sales service.
I still won't gig with Kemper and will ask for money back if it breaks again. Contrary to popular opinion it's not end of it all solution for guitar tone.