LCD just died on mine I think

could be firmware / software problem as well. I remember mine freaking out awhile back when all my tones sounded wrong. It went away after a reset.

Check The Profiler hardware

Switch the main knob to off;
hold the left/top soft-key above the LCD;
switch Profiler to tuner while still holding this key; Maintenance Module will be started;
in the Maintenance menu go to Test; a lot can be tested here (buttons, knobs, led, memory…).
Note: make a complete Profiler backup before performing the check!

Oh, nothing at all? Sorry

I had the same problem. Exactly. It will die and go back sometimes. I had to sent to kemper, they replaced the whole front panel.
One different thing from my kpa was the knobs, the old ones that goes through the profiles rolled freely. The new ones has some kind of light "steps".
Just send it, it will not work properly.

Too bad it can't be fixed at home, sometimes it's just a matter of a faulty connection with the ribbon/cable

Quote from mdeeRocks

It came back after about 4 weeks of repair (about 2 weeks ago)... still broken. LCD was fine, but the pots were malfunctioning (chaning the values on their own, without touching it) and browse knob was so loose that I felt it would fall out at any moment.

I went back to the shop after a couple of days and asked for replacement (as I must assume that Kemper can't repair my amp). I was told that they have to get me a new one from Kemper (they had a couple in the shop, but apparently they have to ask Kemper for permission) and it shouldn't take long. Well, a week later I was told that it will arrive about May 5th. In my opinion this is way too long.

Frankly, I lost all my trust in the brand and product. I'll never gig with it and won't recommend it to anyone. I doubt I'll be buying version 2 if it ever happens. It feels that Kemper doesn't have infrastructure to handle post-sale repairs and replacements in timely manner. To be fair, I have to say that the shop wasn't super fast in sending it first time round (they waited 2-3 days after I delivered it to the shop, not sure why), but my real question is why Kemper doesn't instruct their dealers to replace faulty amps on the spot (Kemper can't repair them consistently) without passing all the hassle, wasted time and (potential) costs on the consumer.

At the moment I am hoping it won't break again when it comes back, and seriously considering selling it if I can't get over that feeling.

BTW: The person from consumer support was very nice and helpful but it doesn't change the fact that they sent me a broken amp after weeks of repairing it.

I can undertand that you fault the delay in repair. But I seriously doubt there are many companies -- retail or otherwise -- that will trade you a brand new product for a defective one, especially on a three-year warranty. So a trade at the shop just seems highly unlikely.

In your favour, I can't understand why you received a defective piece after repair, if it was the same piece at all. No guarantee on warranty turnaround time, but I'd be heartbroken if I waited four weeks and got back something defective.

In any case, I hope you don't blame Kemper for this situation. Anything could have caused the screen to go bad. Understandably, this will prevent you from meeting your recording and gigging targets, but as you mentioned, sh*t happens. This kind of stuff is always a potential hazard with electronic equipment.

Quote from mdeeRocks

It came back after about 4 weeks of repair (about 2 weeks ago)... still broken. LCD was fine, but the pots were malfunctioning (chaning the values on their own, without touching it) and browse knob was so loose that I felt it would fall out at any moment.

I went back to the shop after a couple of days and asked for replacement (as I must assume that Kemper can't repair my amp). I was told that they have to get me a new one from Kemper (they had a couple in the shop, but apparently they have to ask Kemper for permission) and it shouldn't take long. Well, a week later I was told that it will arrive about May 5th. In my opinion this is way too long.

Frankly, I lost all my trust in the brand and product. I'll never gig with it and won't recommend it to anyone. I doubt I'll be buying version 2 if it ever happens. It feels that Kemper doesn't have infrastructure to handle post-sale repairs and replacements in timely manner. To be fair, I have to say that the shop wasn't super fast in sending it first time round (they waited 2-3 days after I delivered it to the shop, not sure why), but my real question is why Kemper doesn't instruct their dealers to replace faulty amps on the spot (Kemper can't repair them consistently) without passing all the hassle, wasted time and (potential) costs on the consumer.

At the moment I am hoping it won't break again when it comes back, and seriously considering selling it if I can't get over that feeling.

BTW: The person from consumer support was very nice and helpful but it doesn't change the fact that they sent me a broken amp after weeks of repairing it.

My problems with kemper was bad LCD, pots malfuncining AND wrong singnal routing. When they fixed mine they replaced the whole front.

mdee I understand your frustration.
When you say the person in customer support was friendly and helpful didn't they tell you anything more constructive AD detailed as to what happened and why?
Because this is the most important information for a customer to not lose faith in the brand.

See. You were having a hissy fit. Four days have passed, mate, but the Kemper is back and working well and you seem cheerier. Glad to hear it.