Very loud noise and inability to play [Kemper Profiler]

Dear Kemperians, since few days I'm having serious problem with my Kemper Profiler.

After a few minutes after switching on, in which everything is fine, then it's start to hear some noises (similar to dirty contacts) and in a few moments this noise becomes very loud and you can no longer hear anything.

I'm forced to turn off the Kemper and restart it, but I can't figure out what could be causing it.

Has anyone had similar situations? Could you give me some advice?

Thank you for your possible availability!

Patrick

Os Version:     Release 10.2.2.49572

OS Build Date:  Dec 4.2023

Quote from Kellerblues

Please open a Support ticket using the contact form from the website. Sounds like a Hardware problem to me

Ok many thanks!

Quote from BayouTexan

You should delete your serial# from your post. It's personal information and not needed here.

Ok thank you.

Quote from Trigun

I had something similar happen a couple of years ago.

Does it sound like this (notice that nothing is connected to the Kemper): Video.MOV

It's a hardware issue and some things need to be replaced. In my case it was an ICM board and analog board plus an internal ribbon cable that were replaced under warranty (I had 1 week warranty left luckily)

Exactly this!!!