Hey everyone!
I was jamming today with my profiler that's connected to my Kemper Power Kabinet. The profiler is also plugged into my PC. I had a backing track playing from my computer into the Kabinet when I was opening Rig Manager to change profiles from my desk. Upon opening Rig Manager I was greeted with a "Can't find profiler message" so I got up to unplug and plug back in the USB cable on my profiler. This isn't unusual for me as the profiler error happens every now and then.
However, as the backing track was still playing, when I unplugged the cable, the Power Kabinet started to make a weird buzzing sound so I quickly plugged it back in. Ever since that event, the Kabinet has been much quieter. Even with my the Profiler Amp Volume set to 12.0 dB on Rig Manager and the volume knob of the Kabinet at 12 o'clock (roughly 60% of the way), it plays much quieter than when It was 0.0 dB and only around 20% of the way.
Is my Kabinet broken??? I can get it to play loud again but have to max everything out, and I don't think that can be healthy for the Kabinet long term.
I'm hoping that it's a setting issue with the Profiler but I haven't been able to find anything. Would really appreciate some help as the Kabinet is pretty new, I've only had it for around a month, and I'm a student living off of student budget, so I spent pretty much all my money on this Kabinet and can't afford to buy a new one.
Thanks for your time