Hi.
I have upgraded my Stage to OS 10 and downloaded rig manager update 3.4.42 but now my stage is not recognised by Rig Manager. Has anyone else got this problem?
Many Thanks
Hi.
I have upgraded my Stage to OS 10 and downloaded rig manager update 3.4.42 but now my stage is not recognised by Rig Manager. Has anyone else got this problem?
Many Thanks
Disconnect the usb cable, restart the Stage and connect again. For me it has worked
Tried that with no success, this happened once before was rectified in later updates. Looks like I'll have to a wait bit !
The same is happening to me! No amount of cabling and rebooting seems to help...
Same here with a MacBook Air with M2 Chip.
I have the same effect but I think it's not a problem of RM 3.4.42 but OS10.
When I have OS 9.0.8.46641 and RM 3.4.42 on Kemper, everything works fine, but when I update the OS to version 10, it immediately stops communicating. I noticed that then Windows doesn't see the profiler in device manager, which rather indicates a problem with the USB in OS10
When I load back from pendrive OS 9.0.8 USB communication returns
I'm on an M2, as well. If it has anything to do with it.
I'm on an M2, as well. If it has anything to do with it.
M2 Air here. All working fine. Don't think is that the issue
What's the best way to contact support?
Never mind, all done!
information sent to support
Please install Profiler OS Beta 10.1.1 and let us know if your issue persists.
Unfortunately, the problem persists after updating to 10.1.1.
With the Kemper connected, the Macbook doesn't see any connection to any of its USB ports.
Kemper support is actively trying to help, thank you for that!
still persists for me as well. Even did full factory reset but no change. rig manager doesn't recognise stage. nothing is macOS or windows. 2021 MacBook Pro M1
Still unable to connect here, as well. I'll get in touch with support as suggested.
masterbilt please open a new thread. I've deleted your comment. I was entirely off-topic.