Bumping this thread so it doesn't get locked because I plan to update it in the future.
Currently Thomann has the Kemper.
Flickering/Hissing noise when playing a note
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DeepPurple -
March 13, 2023 at 9:25 PM -
Thread is marked as Resolved.
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The thread wouldn't normally get locked unless you answered with a post describing the fix. Many of us want to know how it gets resolved. Good luck.
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You are in touch with Support, so definitely follow their advice(s).
It sounds like an artefact to me. If support were not investigating the issue, I'd try a System reset and then (if that did not help) a Rig reset to ensure that no rig is damaged.
In terms of testing, I'd exclude all the sections of the rig and activate them one by one, in order to isolate the perspective source of the issue.
HTH
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You are in touch with Support, so definitely follow their advice(s).
It sounds like an artefact to me. If support were not investigating the issue, I'd try a System reset and then (if that did not help) a Rig reset to ensure that no rig is damaged.
In terms of testing, I'd exclude all the sections of the rig and activate them one by one, in order to isolate the perspective source of the issue.
HTH
I actually tried those solutions before I created this thread, no luck.
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I actually tried those solutions before I created this thread, no luck.
Which section creates the issue?
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Which section creates the issue?
I think they're still waiting to find out what's wrong now that it's been returned .
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I think they're still waiting to find out what's wrong now that it's been returned .
Oh, I was not aware DP's unit had been returned
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The Profiler came back today from the Kemper headquarters.
I have been informed by Kemper support that the service team has replaced the audio relevant circuit boards, and now the flickering noise is gone.
I can play the TJ-63AC30 from example 1 and example 2 without any noise, and without the need to crank up the noise gate.
Big thanks to Kemper support and the service team. -
Excellent!
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Awesome, glad it is sorted
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