Error trying to install 8.5.8.30570

Torshalla · July 28, 2021 at 1:11 PM

I updated to 8.5.630271 a couple of days ago without any issue, then tried to update to the just released 8.5.8.30570 but get an error message:

Anyone else facing the same issue?

eurekaninormskirk · July 28, 2021 at 5:28 PM

I'm getting the same thing. I have emailed support

Good Luck

Torshalla · July 28, 2021 at 5:33 PM

Thanks for your feedback… I guess it is not from our units then

ST · July 28, 2021 at 8:01 PM

~~Same issue here.~~

It worked on the third try after bouncing the power and rebooting the pc.

momos11 · July 28, 2021 at 8:59 PM

Same issue for me.

hiflyerint · July 28, 2021 at 10:50 PM

Same here - MacBook

Torshalla · July 29, 2021 at 12:27 AM

I m on Mac too btw…

penatuna · July 29, 2021 at 6:04 AM

I had that with Win10. After restarting Kemper and Rig Manager, the installation succeeded. So, try that couple of times or install the update from USB.

Torshalla · July 29, 2021 at 8:18 AM

Thanks, i will try restarting… though that is usually a microsoft fix haha

TomR · July 29, 2021 at 10:24 PM

No issues here (Win10)

romerosl · July 30, 2021 at 9:08 AM

I am affected too

musicmad · July 30, 2021 at 9:23 AM

Worked the second time here after restarting RM (not profiler)

eurekaninormskirk · July 30, 2021 at 6:05 PM

It worked today (failed yesterday), so try again and hopefully it will work today.

Rock on!

eurekaninormskirk · July 30, 2021 at 6:06 PM

I was on a Macbook by the way. In any regard it now has worked

Torshalla · July 30, 2021 at 6:31 PM

Thanks guys for input, will try again soon (had no time since yesterday), and report back

Torshalla · July 31, 2021 at 7:57 PM

The old MS reboot trick worked… thanks guys!

romerosl · August 2, 2021 at 9:11 AM

updated at 8 ti