Why does my Kemper sound so dull when recording? SOLVED

If you do it excactly like in the Video your frequency response should be flat.
You can see in the Video at 3:27
if this is not the case your audio interface is coloring the ton.
You also can see if your recording interface is doing some distortion on the signal.
There is no Plugin or EQ in your channel stripe right ?!
There is no Bus or output EQ aktive in your DAW ?

Glad you got it sorted.

What did the factory reset entail? Did you just restore to default settings, or reinstall the driver . . . or something else?

Quote from OhG

Focusrite customer support fixed the issue. I had everything hooked up right and as a last ditch effort, we did a factory reset of the Clarett and that fixed it. Glad it was a simple fix.

any chance the reset solved your reamping issue too ?

Quote from OhG

I’m on a Mac so i don’t think there are drivers. I didn’t even think to ask what it did.

I was reading this thread thinking could it be the interface? Nah. But cables, DAW and all the other attempts sounded even more far-fetched. I thought for sure it was some cab or stack thing, or setting in the KP. I have a couple Focusrite interfaces and they have been good to me. I've had to do a factory reset when the left channel stopped working, but otherwise OK. The sound clarity issue OP had is seriously making me consider getting another interface. Makes me wonder when something like that is going to ruin a take or a session. Also, I have to agree with the Focusrite Control software, so bad.

Quote from ejanuska

Also, I have to agree with the Focusrite Control software, so bad.

The Focusrite control software is actually not that bad. However, earlier generation Focusrite Mix Control software was hard as h*ll to use. I never really learned and fully understood its logic.

Jarkre I know what you mean. I still have the old MixControl software. I use it in the most basic way for setting input routing. Beyond that I haven’t a clue how to use it ?

Quote from Wheresthedug

Jarkre I know what you mean. I still have the old MixControl software. I use it in the most basic way for setting input routing. Beyond that I haven’t a clue how to use it ?

The trick for me was to realize that he main display with the "fader" style adjustments is only for adjusting input levels for what ever output you have selected on the left. The column on the left is just for outputs from the FR to external gear like monitors, outboard stuff, reamping , etc.

Each output can have any combination of inputs feeding it.

It's very flexible, but not very intuitive at first.