Hi,
my Rig Manager does not see my Kemper with the latest updates.
Rig Manager and the Kemper have the newest updates installed.
Windows definitely sees the Kemper and I had no issues before installing the newest Rig Manager update...
Hi,
my Rig Manager does not see my Kemper with the latest updates.
Rig Manager and the Kemper have the newest updates installed.
Windows definitely sees the Kemper and I had no issues before installing the newest Rig Manager update...
did you try to reboot your PC and also your Profiler?
I did both several times but it didn't help. The computer always makes the USB connect type of sound after booting up the Kemper.
So it's definitely connected.
can you please check if the device manager shows the Kemper driver or an unkown device.
It shows it as "Profiler"
The type should be "Sound, Video and game controllers", not "Other device" (Andere Geräte). And Hersteller should be "Kemper GmbH" instead of Unbekannt. For some reason, the Profiler is not even correctly recognized as the type of hardware it is.
Could you please send the file C:\Windows\INF\setupapi.dev.log to support? Hopefully this will give us a hint what went wrong.
Ok i managed to solve the issue with this thread My Kemper has a problem !! How to connect with PC??
I just pointed the driver install to "C:\Program Files\Kemper Amps\Driver" and now Rig Manager sees
the Kemper.
Thanks for the help.