Here's the issue (software on Rig Manager and KPA are both up to date):
When using Rig Manager on my Mac, in Performance Mode, there is sometimes a weird glitch when I paste a rig into a performance slot. It's basically a delay in loading/populating the rig into that slot.
Example: Let's say I paste a Mesa Rectifier into slot 3. The KPA will default back to slot 1 and I won't hear the newly pasted Mesa. Instead I will hear whatever was in slot 1. Clicking any of the other slots from Rig Manager will not change the slot. It stays on 1. The fix is that I then have to click a separate Performance, then click back to the intended Performance and the slots will all be there and work as intended. This happens probably 50% of the time when tweaking slots. It's very annoying.
If I am in Browse mode and I double click a rig it will select it with no issue. This only happens in Performance mode
I did once receive an error on my Rig Manager stating there was a USB connectivity error between Rig Manager and the KPA. I use this same USB cable with my Axe FX III and have no issues, so I can eliminate the cable as a factor.
The Kemper is brand new. Do you suggest I exchange it with Sweetwater?