Hello all,
I just bought a new KP desktop unit from Pro Audio Star in the USA, and it arrived yesterday (Apr 24, 2019). I'm having a problem that seems to be happening randomly. All the white soft button lights on the right side of the unit stop working (go dark), then usually within 15-30 minutes they will come back on again. This process repeats randomly. Even powering the unit off, then back on again, will not make those lights come back on if they were dark when I restart the unit. They just randomly go off and on. I did do an OS & system update this morning, and that did not fix the problem. Oh, and the unit has froze up a couple of times. Switching it off would not work. I ended up having to unplug the unit.
Any ideas?
Thank you,
-Chris