Wrong.
Other users also reported this error!!!
I already opened a support ticket!
reported means opening a ticket. Did you send a backup to support that will allow us to recreate your situation?
Wrong.
Other users also reported this error!!!
I already opened a support ticket!
reported means opening a ticket. Did you send a backup to support that will allow us to recreate your situation?
Not yet.
I still wait for an answer of the opening of my support ticket.
Nothing heard of Kemper since opening the ticket.
Well it seems to work for some guys, not for me.
Maybe you could try to turn off whole blocks one by one (STOMPS, STACK(EQ, CAB , AMP) , EFFECTS, ) to investigate which module couses this?
The blocks are the same than in 7.5.2
So the problem cannot be an effect, the problem is inside 7.5.4
The blocks are the same than in 7.5.2
So the problem cannot be an effect, the problem is inside 7.5.4
Sure - I understand. But if it is bug it will be good to know where the signal get's hot.
Not yet.
I still wait for an answer of the opening of my support ticket.
Nothing heard of Kemper since opening the ticket.
Our support team is usually not working on the weekend. I am replying to your posts in my spare time. If you want to speed things up you can do so by sending your backup to support@kemper-amps.com or in a response to the auto reply that you should have received after opening the ticket (check your spam folder if you cannot find it in your intray)
Do you need the backup made with 5.7.2 (working with no clipping) or 5.7.4 (clipping)?
I did not change anything from 5.7.2 to 5.7.4 besides the update.
please send the one that you made with 5.7.2
Im 2 updates behind and I'm scared to update now. Should I wait or update? I cannot afford to be without my kemper as I use it for recording and live use with no backup at the moment.
What settings exactly? If you experience any problems please send a backup and a description of the issue to support@kemper-amps.com
Thanks,
The issues I've encountered:
- A freeze of the master volume and volume knobs where no matter which way I've turned nothing changed;
- The pedal links were all re-set, something I've never seen in previous updates
I have re-installed the OS twice and have manually re-set all pedal links to how I normally use, the volumes issue seem to have been resolved.
Thanks,
The issues I've encountered:
- A freeze of the master volume and volume knobs where no matter which way I've turned nothing changed;
- The pedal links were all re-set, something I've never seen in previous updatesI have re-installed the OS twice and have manually re-set all pedal links to how I normally use, the volumes issue seem to have been resolved.
Apparently you are experiencing completely different issues than the ones the original poster was reporting. Please open a support ticket regarding these matters.
Ok.
I quickly checked your backup on 5.7.4 but I do not get any red light in the output LED. Are you experiencing this with any rig or just the ones that have the FX loop activated? Since I do not have anything in my FX loop that would be the difference between our two setups.
I am on the latest update and no issues.
No issues here either.
I quickly checked your backup on 5.7.4 but I do not get any red light in the output LED. Are you experiencing this with any rig or just the ones that have the FX loop activated? Since I do not have anything in my FX loop that would be the difference between our two setups.
Because I‘m on 5.7.2 again, I cannot check this.
I‘m not shure if the red LED was in rigs with no loop, but the red LED was surely there in rigs in which the loop was active.
But the effect I have in the loop and the settings of this effect, were the same on 5.7.2 and 5.7.4 !
So if the loop is the reason of the red LED, there must be some other settings in 5.7.4 by default directly after the update.
Because I‘m on 5.7.2 again, I cannot check this.
I‘m not shure if the red LED was in rigs with no loop, but the red LED was surely there in rigs in which the loop was active.
But the effect I have in the loop and the settings of this effect, were the same on 5.7.2 and 5.7.4 !
So if the loop is the reason of the red LED, there must be some other settings in 5.7.4 by default directly after the update.
the fastest way to find out would be to update to 5.7.4 and then deactivate the loop.
You can imagine how I love these kind of „searching the error“?
In order to solve your problem we need you to collaborate. Should only take a couple of minutes to update and switch off the loop.
If it turns out to be the loop it would also be helpful to know what is actually inserted in the FX loop.
So, after installing 5.7.4 I activated and disactivated the loop in a rig.
After disactivating there was no red LED and the volume of the rig was much lower than with activated loop.
In the loop there is just a TC Electronics Mimiq Doubler.
The settings of the loop are the same as in 5.7.2 !
I don‘t know why the activation of the loop makes it that much louder in 5.7.4 than in 5.7.2 !!!
Edit: In software 5.7.4: if I lower the volume of the loop (in the loop settings) to -5.0 the volume is about the same than 0 in software 5.7.2 !!!