Rig Switching Speed

Heya,

Right... latest 2.7.3 firmware, but the Kemper has done this since I've had it, which is about 4 months or so now I suppose? In performance mode, there is a significant delay when rigs change. It's not a small subtle thing, but actually quite obvious here. I'm wondering if people can reproduce?

This clip demonstrates it:
https://dl.dropboxusercontent.com/u/630473/GearD…rfswitching.wav

As you can hear, the switch comes in a fairly long time after my note is played. Now the key thing is, I'm hitting the rig left and right arrow buttons at the exact same time as playing the note. You'll just have to trust me on that, because I don't have any video. But I was playing the guitar one handed whilst hitting the switches on the front panel at the same time. I am co-ordinated enough to be sure that this isn't a pilot error

Anyone else reproduce this? I get the exact same thing when switching from midi program changes as well. Christoph, any ideas???

Switching in browser mode is *not* as long as this, but it is still fairly inadequate. I'll do a clip of browser mode if it is relevant.

Quote from Ewolf5150

had this issue from day 1 when i got my kemper back in june. there was about a 3 second delay when switching rigs in browser mode. when i updated to the latest firmware about a month or two ago, it was fixed. super fast switching now

How bizarre... I am on the latest firmware....Do you think it's worth going back to the earlier firmwares and upgrading one at a time? I do believe I went straight from 1.8 to 2.6 and then from 2.6 to 2.7.0 and then from 2.7.0 to 2.7.3.

I've mailed support, waiting on some help there. I've reset the profiler a few times now, using the init globals function. Is there another 'hard reset' function somewhere?

hmmmm.... booted into maintenance mode. Reset the flash and the factory content. No change. Maybe this is just the way it is?? Can anyone else actually TRY IT with their unit and see if they get the same result as me? Support are quoting a 200ms switching time, which seems phenomenally long to me. That's almost an eighth note at 120bpm.