I've had my kemper for about 4 months now. Has worked without issue so far. Last night it just randomly turned itself off while i was using it and won't turn back on anymore. I tried unplugging the power cable for a few minutes and trying again (like it suggests in the manual) but it still won't turn on! I've contacted Kemper but am still waiting to hear back from them.
I'm also wondering what getting this unit serviced would entail. Do I have to send it all the way to Germany to get it fixed? I live in the US so that would cost quite a lot and take a decent amount of time. I've had the unit for 4 months already so i'm guessing I can't get it exchanged by the retailer.