[Blocked Image: http://www.hostimage.tk/upload_image/254fecd95a122ce91cb594a848640e7c.jpg] I update os to Kemper Profiler Operating System 2.4.0 Public Beta it works well. But in one time the screen go to this..... All works, rigss are changing, but screen is always in this condition...... Back font changed on green when kemper is loading. Help me aaaaaaaaa!!
Blue screen on kemper.
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Haterbreed -
May 12, 2014 at 4:10 PM -
Closed -
Thread is marked as Resolved.
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Did you try reinstalling OS 2.3.3 and seeing if the problem is there as well?
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Did you try reinstalling OS 2.3.3 and seeing if the problem is there as well?
Yes, but still blue screen....
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Call Kemper Customer Service obviously before following advice from folks here who aren't fixing these things for a living.
Did you move it recently so that a cable coming loose is possible? Either way, Tech Support will give you the right advice before trying something yourself.
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Yeah, call them or mail them.
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Refer to the earlier thread about lcd screen not working. Happened to mine and another guys kpa. Went back and forth with support and emailed them a photo with mine looking exactly like that. It needs to go in and get the whole front panel replaced. Not a good sign that more of these are coming up..
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man what was the cost on a screen replacement?
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Covered under warranty thankfully!
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Kempers have a 3 year warranty, transferable to any owner.
Since the originals were purchased, when, very late 2011, most of them early 2012, those production runs won't run out of warranty until very late this year at the earliest.
I know it's frustrating to anyone having a problem. I'd hate it personally. But who gives 3 years warranty on electronic devices like this?
11R? PODs? Fractal?
Only Yamaha with their Clavinova's did with stuff I've bought. (in 1989 it used to be a 10 year warranty, but over time was reduced to 5 years)
Anywho, good luck with it. I'd contact Kemper directly unless you bought it within the last 30 days, just return it to the buyer. But going Kemper DIRECTLY will save you time dealing with the shipping delays of a middleman!
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Would opening it up void the warranty? If it's just to check if the cable connecting the screen has come loose?