I even own a Kemper but I don't find it particularly welcoming to having to register a Kemper AGAIN to gain access to the forum again.
If you want to post, please register your Profiler. Thanks.
I even own a Kemper but I don't find it particularly welcoming to having to register a Kemper AGAIN to gain access to the forum again.
If you want to post, please register your Profiler. Thanks.
Hey everyone, I had to remove some posts. Let's try to keep emotions out of this discussion.
We already have a thread with many posts about pricing and upgrade details. Please use this thread to share your thoughts instead.
Let's use this thread for the more technical aspects. Thanks
A fix will be available within the next hours.
joe1970 Please do not post links to binaries. You're violating the terms of service / EULA. I understand that you wanted to help somebody on a Sunday, but we can't tolerate this.
What I would also like to point out is that it would be nice if you could immediately see which upgrade version the device has when you turn it on, so that when you buy a used device you can quickly determine whether the seller keeps their promises. e.g. by the LEDs flashing once, twice or three times.
The Bank/Rig LEDs show the boot progress in
No Update Installed: White
Level II: Red
Level III: Blue
I'm happy with level 1 and none is forcing me to update, and i still have that wonderfull piece of Hardware unit player, which sounds really terrific.
That's an important takeaway. Nobody is forced to spend any extra money. You already have what you've paid for; I guess the Profiler Player doesn't suddenly become less attractive.
By the way, we will continue to offer free software updates. An upgrade option for purchase doesn't change that.
Is this a known bug?
please contact support
It’s odd I loaded other ones I have and they work. It seems to be these Liquid profiles from MB.
please share this with support
With the iOS app effect slots 5-7 show up as Green Scream
In the Rig Manager on the computer
They show as - Micro Pitch, Flanger Oneway, Dual Delay, Natural Reverb.
Somethings not right with iOS app
Which version do you have installed? The iOS app needs an update as well.
What happens if you need to replace your player unit ( loss/damaged/stolen)
Could we get some kind of replacement license?
Loss = no
Stolen = no
Those are insurance cases. That means, if there is a proof etc we probably can work something out. But that depends on the case. Be asured that we will make it as easy as possible for you. "I've replaced my unit and bought a new one. Can I have a free license for the new unit, please" might be a challenge
Damaged -> Send it in, and we will repair it (the license will stay on it or get transferred to a replacement unit)
So what does happen when you want to sell and quit Kemper ? You've got a licence for level 2&3 with no Player and a potential buyer that has a restart level 1 unit, he has to pay for LVL 2&3....
Once activated, the license is tied to the device. If you want to sell a Player later, you sell the license with it.
As mentioned, I emailed support@kemper-amps.com twice this week. I will reply to the email I sent earlier this week.
Yeah, I saw that; I just thought it would be good if Ruefus would do it, too.
Eventually the rig manager came back with an update, all appears to be working now.
I'm very much enjoying the new delays and reverbs
The manual hasn't been updated though, so its not clear where some things are - I can't find the looper anywhere and there's nothing to explain why i'd want to use usb over core audio.
you can find an updated manual in the download section
Please discuss in here
Please discuss in here
[/thread]
Please contact support. We don't have an open issue related to what you say above on file.
This is the feature request section, not the DIY section. I'll close this thread now
Yes, you are right. If kemper announces to stop updating the firmware, I can guarantee that kemper's product sales will immediately fall to the bottom. People will choose to buy them in the second-hand market.
our updates are free. as for the updates, there is no difference in buying second hand or new. even today.