issues after latest update?

1st Official Post
    The Profiler Model referred to in this thread is ...
    ☑️ Profiler Head/Rack

    Evening All.


    Has anyone else had any issues saving performances or adjusting setting in a profile?

    After the latest BETA update my Kemper has gone crazy, i spend ages adjusting setting on a profile and save and it seems like it's fine but go to another profile and come back to the one last saved and it's all back to stock?? Even changing the profile name i must have changed it 20+ time and it still reverts back to original.


    Any ideas guys??


    Shane

    • Official Post

    This is no generic OS issue. Please open a support ticket and be specific:

    Are you using the PROFILER standalone? Is there an issue when you edit and store without Rig Manager?

    If this only happens with Rig Manager, which Rig Manager version on which platform is it?

    Are you aware of the following manual paragraph?

    • While navigating Slots within a Performance via the <PAGE> buttons of the PROFILER Stage, or the left and right RIG navigation cross buttons of the other PROFILER variants, any modifications (e.g. loading another Rig, or cranking up Gain) are interpreted as editing, and will be retained until you move to another Performance. Don’t forget to store before you load another Performance, if you want to make those modifications permanent.
    • As soon as you load another Slot from your foot controller, or foot buttons of the PROFILER Remote or Stage, any former modifications within that Performance are interpreted as temporary tweaks during a live performance and will be discarded immediately. If, for example, you had activated a booster in module B, or increased Delay Mix via pedal, any such changes will be lost if you switch Slots remotely. This way, you can always be sure that Slots will be loaded in their original, predictable state during live performances.
    • However, there is an exception to this practice: While Rig Manager is connected, any modifications are interpreted as editing and maintained during Slot changes as long as you stay within the same Performance.