Cannot connect Player to Rig Manager on PC OR iPhone

I have just bought the Player.

I am having severe trouble connecting to the rig manager in my PC and also on my I phone.

The rig manager is not picking up my player. I have changed cables/ports. redownloaded the rig manager but still I cannot connect. It is very frustrating.

I cannot update the player or connect.

On my PC I have checked -

Firewall

Device Manager

changed cables

changed port

tried to update the Player but .....

The Rig Manager then does nothing at all

On my iPhone I have..

Scanned the QR code - this does nothing but bring up a link which I can't open - I have used my QR code reader many times.

Connected to bluetooth on the iphone settings - it says connected

downloaded the rig manager from the apple app store

set the wifi button to on - on the player - green - scanned the code again - nothing

the i phone does not pick up the player in the rig manager - it just says "searching for Profilers" - then nothing.

It is very frustrating.

What am I doing wrong please?

Thank you for your kind help.

This worked - thank you very much indeed!