Stage - Cycles to end of patches and gets stuck?

The Reef · February 16, 2024 at 7:32 AM

Help from the Kemperverse?

If the Stage loads in the performance setting it always scrolls all the way to the end and gets stuck from switching out.

If it opens in browser, it will stay for a while, but if I have to hit the down button it goes to the last patch and gets stuck there.

I have tried 3 different OS and matching Rig Managers.

Tried every setting change

scoured the forums and reddit

Settings reset

Factory reset

and have had 0 luck.

Any help or suggestions would be much appreciated.

Thank. You.

-A sad puzzled user.

Here is a link to a video of what's happening.

Kemper Issue Video

Bakersounds · February 16, 2024 at 8:10 AM

Hi The Reef that look's strange.

Do you have a backup from your kemper on an USB stick which you can try out?

HELL-G · February 16, 2024 at 8:12 AM

Quote from The Reef

Help from the Kemperverse?
If the Stage loads in the performance setting it always scrolls all the way to the end and gets stuck from switching out.
If it opens in browser, it will stay for a while, but if I have to hit the down button it goes to the last patch and gets stuck there.
I have tried 3 different OS and matching Rig Managers.
Tried every setting change
scoured the forums and reddit
Settings reset
Factory reset
and have had 0 luck.
Any help or suggestions would be much appreciated.
Thank. You.
-A sad puzzled user.
Here is a link to a video of what's happening.
Kemper Issue Video

Display More

Please open a support ticket.

The Reef · February 16, 2024 at 3:03 PM

Bakersounds agreed. Yes, unfortunately, it's still happening.

HELL-G thank you, ticket opened.

Roeffel · February 16, 2024 at 4:04 PM

Button needs to be replaced unfortunately ... Happened with my stage as well, they had issues with this, but will get solved ! It's a hardware thing, not software related !

Raf