Had a different experience yesterday with my Kemper Rack. Some background:
Purchased Kemper 2017, ran it through the effects loop in of a combo amp until last summer, had a matching open back 112 cab and 6u rack built. Bought a Bam200 (new for $6) and a Kone.
The Kone didn't work correctly, contacted Kemper support through the US store and received a replacement, night and day difference without changing any settings, and thank you Kemper!
Even though my rig sounds pretty good it still was not on par with demonstration videos I've seen and those only translate a portion of live, in the room experience. Perused the forum, read and reread the manual and tried every combination of settings imaginable but always had to set the Hi Cut at around 4500hz or I had extreme fizz on the top end at any gain level above clean, still sounded pretty good but a little muffled and loss of definition. I update firmware with every official release, last one was a week or so ago, no change in settings were able to be made though without that high end fizz.
Now here's the odd but good:
Bought a Kemper Remote which was delivered Monday, got the chance to hook it up yesterday. All I did was plug it in then power up the Kemper, went to browse mode and hit a cord on whatever rig it was left on and noticed immediately something had changed, didn't touch one switch on the remote or one setting in the Kemper.
So I figured, let's mess with the settings, can't hurt anything. Went to Hi Cut and started going up a little at a time, hit a cord and see what happens. It makes no since to me but I'm one happy camper! Ended up with the High Cut set at 7500hz, no fizz, completely changed the sound, open, clear, brighter but not harsh, sounds fantastic. Deleted all the profiles on the Kemper and now I'm going through and auditioning my purchased profiles, will be loading a whole different batch than I had previously. And now the profiles that Kemper has preloaded in Rig Manager are a whole new animal, didn't think to much of them previously but now I'm finding a lot of them sound really good, now I'm starting all over from the beginning.
I can't give any explanation at all to what has happened, but I'll take it!
Best regards fellow gear enthusiasts,
Happy Old Geaser