Cannot hear from “HEADPHONE

tetsuo ueda · September 3, 2021 at 10:03 AM

Just after updating to PROFILER Operating System 8.5.8.30570, I cannot hear from HEADPHONE.
Confirmed Kenper receiving guitar signal (can tune by Kemper, can see the signal).

Any suggestion how to fix?

I only can use headphone at my apartment, it is critical for me.

Peter@Kemper · September 3, 2021 at 10:16 AM

perform the Init Globals reset on the foirst page of the system menu to reset all global settings and to rule out a setting issue.

Rule out any adapter or cable issue.

tetsuo ueda · September 3, 2021 at 2:23 PM

thanks for your response.
could you let me know a bit detail “perform the Init Globals reset on the foirst page of the system menu”.

I just can not find where is the “foist page”.

vjelen · September 3, 2021 at 2:31 PM

It is misspelling Should be FIRST PAGE

tetsuo ueda · September 4, 2021 at 2:51 PM

Oh thanks!

Now ive got a monitor sound by headphone!

Thanks guys!!!