Before I dive into a factory reset...
At some point today or last night my Gain knob quit working. I can only get the Gain LEDs to light momentarily if I switch to Perform and quickly back to Browse; they flash for a moment and then go out. Otherwise, no matter what rig I select, there's no lights on the Gain Knob and there's no gain even from obviously high gain amps.
My Profiler head is on: Release 7.5.4. 19312
Rig Manager is: Version 3.0.136 (16375)
Are there other details I should include here when requesting assistance?
Steps so far:
-Restarted several times
-Unplugged twice
-Checked that the Power, XLR and USB cables are all tight and unplugged and plugged all of them
-Restarted my computer (iMac)
-When I restart and all the leds flash on, NONE of the Gain knob leds flash on
-I have selected high gain Rigs from Rig Manager and also via Profiler direct.
I've been playing clean all day and really didn't notice the Gain knob not lighting up / working until I was trying to dial in a little bit of gain on one of my clean rigs.
The unit is only two weeks old and this is my first issue so my troubleshooting knowledge is zero. I searched here for anything Gain knob related and this issue didn't come up. I'm not sure if I've accidentally changed some global setting or ?
Any ideas?
Thanks!