New user here. I’ve got a week left in my 30 day return period with Sweetwater and I’m considering returning my new power head and remote as I’m concerned about stability when gigging.
The head interface has been crashing. Sound comes out but the controls are unresponsive and the remote dies.
I haven’t noticed this while in browse mode, only while creating performances. The computer has been connected. I’ve seen threads that mention that the rig manager is buggy and can cause crashes.
Also - I’ve had several occasions where the remote dies but the head is still working. I’ve needed to disconnect/reconnect the remote to restart it. I’m using the official cable and not a cheap replacement.
Is the Kemper defective? Is this something that only happens while connected to a computer? If so, is there a way to avoid the crashes and/or not need to unplug and restart? Can these restarts corrupt the data on the Kemper?