SOLVED - * A SOFTWARE ERROR OCCURRED *

Euji · May 28, 2016 at 10:18 AM

Hello guys,

Today after booting my KPA I received this message from the unit (photo attached).
I wrote to Kemper Support, but I fear they won't be able to reply until the next week.

Has anyone of you experienced the same issue? What can I do? I work with my KPA and need it working ASAP :'-(

Euji · May 28, 2016 at 10:39 AM

SOLVED!

I followed this thread and now I'm back on tracks!
Still I'd like to know if this "initializing Rig" thing has somehow modified anything.

PETERFR · May 28, 2016 at 12:41 PM

Had this problems problem with older firmware. Now I am on 4.0.2 and have no probs so far.
During power on you hold the rig button?
With this initialization on my KPA only the last unsaved rig was gone. Other rigs were unchanged.

brianiac5150 · July 1, 2016 at 6:49 PM

Quote from Euji

SOLVED!

I followed this thread and now I'm back on tracks!.

What thread did you follow? I experienced something similar to this, as well, and am heavy into researching it. Please advise...

Euji · July 11, 2016 at 3:13 PM

@brianiac5150

Push and hold RIG button while powering on. Keep pushing until message appears "Initializing....". This will recreate the internal database without loss of data nor settings.