Possible bug report (BSOD)

nakedzen · April 30, 2014 at 6:11 PM

So I turned on RM and started looking through my own profiles to find one I thought would be good for the project I'm working on, then noticed the KPA wasn't turned on.

Before I could complete the sentence "that's weird, how is it showing the rigs in my KPA on the RM when it's turned off?" I got a Blue Screen. And the Win7 wouldn't boot up after that without continuous blue screens before I booted in safe mode and restarted through there.

timo · April 30, 2014 at 7:05 PM

Create a support ticket and attach the minidump. Actually, when the Profiler is not connected or not turned on, the driver is not loaded, so I suspect the BSOD was triggered by something else.

nakedzen · April 30, 2014 at 8:36 PM

Most likely it's my audio interface which has caused me about 15 blue screens so far, I took a look at the minidump and the cause has always been the same "usbport.sys+5f00".

Doesn't really explain why did RM show the KPA as connected with all my rigs visible when it was turned off though. Weird.