I can edit fine on the profiler itself. I plug in USB to the latest version of Rig Manager on my desktop (running Windows 11) and everything just locks up. Only thing I can do is power off the profiler and start over. Very frustrating. I have the latest firmware on the profiler as well - so that matches up.
That said - a few questions - one with respect to a factory reset using the latest firmware that I can't seen to find in the forums - very strange that this feature is so hidden and not documented.
1) Getting a good backup of my rigs. I've used Rig Manager to 'export' all my rigs to a folder on my windows machine. I've successfully tested that I can import them back into the Profiler so feel good there. I don't care about anything else - performances, etc... I just want to start over anyway. Is there anything else that I need to do to make sure I get a good backup?
2) What is the way to do a factory reset on this thing? I've read a couple different ways...hold the 1 soft button and power on the unit...hold the SYSTEM button and power on the unit...but neither of those things seem to work. Can't believe this isn't well documented somewhere...seems hard to find. I don't really care if it comes up new without a single rig on it - I have what I need.
Thanks in advance.