Our engineering has acquired an Ampero Control and researched it with a USB analyzer. According to their findings that 3rd party product - at least our unit - produces lots of electrical failures on the USB bus and therefor the Player doesn't work with it.
The Player is in line with standards and works with devices that do the same as a USB host (USB A) as well as a USB client (USB B).
It should be possible to use the Ampero with an external power supply and feed MIDI from its MIDI OUT through a MIDI USB interface.
Could you do the same for Airstep?