A quick word about and to the Kemper Amps Support Team

WillB · August 29, 2017 at 10:52 PM

Today while updating the latest beta OS via Rig Manager to my KPA I encountered a (what I thought was a serious) problem. After trying various things I finally capitulated and filled out a Kemper Service ticket explaining my non-functioning KPA's issue.

Within forty-five minutes I was carrying out the suggestions that Hans-Jörg Scheffler from the Kemper Amps Support Team sent to me and I was then back up and running.

Thank you for excellent support.
William

Raoul23 · August 30, 2017 at 10:01 AM

Can't beat a company with good customer services these day, they are few and far between

Skebaristi · September 5, 2017 at 1:42 PM

I've contacted the support few times during the years and their response is always fast and very professional, no matter if the unit has warranty left or not. Probably the best service that I have encountered so far.